Fixing the problem

Generally, the part of the service pipe taking water from the Water Authority stopcock in the Highway into the house belongs to the property owner.

It is the property owner’s responsibility to keep the supply pipe in good order in the same way as the internal plumbing in a house.

Modern houses have an independent water supply into the property however older properties may have a shared supply pipe for more than one house where the responsibility is then shared.

With age, ground movement and reaction to certain soil types the existing pipework may leak under pressure. In some cases, this leak will surface in an area on the customer’s property.

Essential Water Services offers a service to locate and repair underground supply pipe leaks using efficient and cost-effective methods.

House A is a modern house with an independent supply

House B & C have a shared supply pipe and have joint responsibility for maintenance for any part of the pipe that is shared

Houses D, E & F are terraced houses with a shared supply pipe. They share responsibility for the maintenance of the pipe.

With 18 years of experience working with some of the largest utility companies in the country

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At Essential Water Services our customers are at the centre of everything we do. Take a moment of time to check out why so many customer trust Essiential Water Services.

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